Postage & Packing
Postage and Delivery
UK Standard 3-5 working days - £4.50 (free over £50)
Express Delivery 1-2 working days - £5.95 free over (£100)
Next Day (order Mon-Fri before 3PM) - £10.95
Our estimated shipping times are for UK Mainland only.
We dispatch all orders within 2 working days of receiving payment.
We are happy to ship anywhere worldwide.
Express/Next Day delivery excludes Indo Boards and DryRobes as these are drop-shipped.
INCORRECT SHIPPING INFORMATION
IF A PACKAGE IS RETURNED TO SURFGIRL BEACH BOUTIQUE DUE TO AN INCORRECT OR INCOMPLETE SHIPPING ADDRESS PROVIDED BY A CUSTOMER, THE CUSTOMER WILL BE RESPONSIBLE FOR THE RETURN SHIPPING COST AS WELL AS THE RE-DELIVERY COST. SURFGIRL BEACH BOUTIQUE IS NOT RESPONSIBLE FOR PACKAGES DELIVERED INCORRECTLY OR LOST DUE TO INCORRECT OR INCOMPLETE SHIPPING INFORMATION PROVIDED BY A CUSTOMER.
All packages are shipped via Royal Mail. Items shipped outside of the European Union may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by Surf Girl Beach Boutique.
We are not responsible for any shipping deliveries that may be affected by customs.
Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.
All international orders are send with full tracking. (Except singular orders of magazines/cards)
Orders within the EU - 5-7 working days.
Orders out of the EU - 7-10 working days
If you have not received your order within 20 working days of despatch please do get in contact. Shipping guidelines must allow up to 20 days before a lost package can be claimed.
N.B IT IS VERY RARE FOR THIS TO OCCUR, THE MAJORITY OF SHIPMENTS ARRIVE WITHIN THE ALLOCATED TIME FRAMES.
There may have been a problem with delivery or your order. Either way a member of our Customer Service team will be happy to help.
If you have any problems or questions please do not hesitate to contact us.