Refunds & Returns
We do not accept returns on earrings and swimsuits*, unless they are faulty, for hygiene reasons.
We are happy to refund you if you are not satisfied with an item. If you have returned an item for a refund, a member of our team will process the refund for you within 7 days.
We hold the right to refuse a refund if we feel that an item has been returned in a condition other than that it was sent. Refunds can take 7 days to re-appear back in your account so please be patient.
International orders: We regret that we are unable to offer exchanges on international orders, however we can offer you a refund for your items if they are returned in their original condition and packaging.
The address to send returns to is as follows:
Returns at SurfGirl Beach Boutique
Orca Publications Ltd
Berry Road Studios
If you have any problems or questions please do not hesitate to contact us.
*If the hygiene strip is not in place or damaged on return we hold the right to refuse refund or exchange.